Shipping & Delivery Policy

 
1. Purpose
This Shipping & Delivery Policy explains how BharatMSMB delivers its digital memberships, implementation resources, online services and related benefits after a successful purchase. This Policy should be read together with the Membership Terms & Conditions and the Payment, Cancellation & Refund Policy.
2. Nature of Products & Services
BharatMSMB is primarily a digital knowledge, implementation and business support platform. Unless specifically stated otherwise, no physical products are shipped. All memberships, implementation resources and services are delivered digitally through the BharatMSMB platform and authorised communication channels.
3. Membership Activation & Delivery
Premium Membership is generally activated within 30 minutes of successful payment verification. After activation, members receive access to eligible platform features, onboarding information, member dashboard and implementation resources according to their membership plan.
4. Digital Delivery
Digital delivery may include welcome emails, payment receipts and tax invoices (where applicable), member dashboard access, implementation toolkits, playbooks, SOPs, templates, videos, webinars, learning resources, implementation schedules and other eligible member benefits.
5. Implementation Resources
Implementation resources are delivered in phases based on the selected implementation bundle, implementation schedule and business readiness. Certain resources may become available only after completion of onboarding or implementation milestones.
6. Webinar & Learning Access
Access to webinars, workshops, learning sessions and other scheduled programmes will be provided through the member dashboard, email or other authorised communication channels. Access timelines may vary depending on programme schedules.
7. Delivery Timelines
Most digital services are delivered immediately or within the timelines communicated during onboarding. Certain implementation activities, expert sessions and customised support are scheduled separately based on availability, membership benefits and operational planning.
8. Delays in Delivery
Occasionally, activation or delivery may be delayed due to payment verification, technical maintenance, system upgrades, force majeure events or circumstances beyond the reasonable control of BharatMSMB. Every reasonable effort will be made to minimise delays and keep members informed.
9. Incorrect Contact Information
Members are responsible for providing accurate email addresses, mobile numbers and other contact details. BharatMSMB shall not be responsible for delays arising from incorrect or outdated information provided by the member.
10. Delivery Issues
If you do not receive your membership activation, onboarding communication or digital resources within the expected timeframe, please contact BharatMSMB Support with your registered email address and payment reference so that we can investigate and resolve the issue promptly.
11. Physical Deliveries
Unless expressly mentioned on the website or under a specific programme, BharatMSMB does not ship physical products, printed materials or merchandise as part of its standard membership plans.
12. Policy Updates
BharatMSMB may revise this Shipping & Delivery Policy from time to time to reflect operational improvements, legal requirements or service enhancements. The latest version published on the website shall apply.
13. Contact Us
BharatMSMB
Support Email: connect@bharatmsmb.com
Website: www.bharatmsmb.com